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Privacy Policy and Terms and Conditions

We are committed to protecting your privacy. This Privacy Policy describes how we may collect, use and disclose information you provide us or that is collected when you access or use the Website. BY CREATING AN ACCOUNT, USING THE WEBSITE OR SUBMITTING ANY INFORMATION (INCLUDING PERSONAL INFORMATION SUCH AS YOUR NAME, EMAIL ADDRESS AND OTHER NON-PUBLIC INFORMATION), YOU AGREE TO BE BOUND TO THE TERMS OF THIS PRIVACY POLICY AND THE REFERENCED TERMS OF SERVICE.


This Privacy Policy is part of the Terms of Service, which governs your use of the website (“Website”) and our other web services. Whether you use the Website or not, the provisions of the Terms of Service apply to this Privacy Policy, including without limitation, the following: Disclaimer of Warranties, Limitation of Liability, Indemnification, Choice of Law, and Dispute Resolution. We encourage you to review the Terms of Service before using any of our web services.


a. Personal Identifiable Information. We may collect personal identifiable information (“Personal Identifiable Information” or “PII”) you voluntarily provide when you register, access, or use the Website. PII includes your:

  • Name
  • Phone number
  • Physical Address
  • Email address
  • Payment Account Information
  • IP address and other devise identifiers; and/or
  • Other PII you voluntarily share.

b. Non-personal Identifiable Information. This Privacy Policy applies to PII; it does not apply to other types of information you may disclose or that we may collect, including aggregate user statistics, demographic information, and other data that does not include PII or from which you cannot be identified.


We may use the PII you provide to us or that we collect:

  • To make the Website available to you
  • To enhance Website features or to create new services
  • To perform analytics regarding your use of the Website
  • To deliver goods and services that you have purchased and/or requested or, if we have entered into a contract with you, as needed to fulfill our contractual obligations to you
  • To protect our interests and/or to enforce one or more provisions of the Terms of Service and/or Privacy Policy
  • To communicate with you, including through newsletters and email notifications, confirmations, technical notices, updates, security alerts, and support and administrative messages that you may request.

In addition to the above, we may disclose PII: (a) upon lawful request, in response to legal process, and when required to comply with applicable law; (b) to enforce our agreements, corporate policies, Terms of Service or this Privacy Policy; (c) to protect our rights, our property or safety or that of other users of the Website; (d) to our subsidiaries and affiliates for purposes consistent with this Privacy Policy; (e) to third parties who provide services to us, as below; (f) when you consent to disclosure; (g) as needed to comply with law or in the good faith belief that such action is necessary to Site; and (h) to protect against legal liability.

In the event of a bankruptcy or a sale, merger or acquisition, we may also transfer your PII to a separate entity. That entity will be responsible for ensuring that your PII is used only for authorized purposes and persons in a manner consistent with this Policy and applicable law.


We use industry standard technologies to collect non-personal identifiable information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that helps improve your experience. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in connection with the Website or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Opting Out” below.


The Website may include social media features, such as the Facebook Like button and widgets, such as the ShareThis button or interactive mini-programs that run on the Website. These features may collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. your interactions with these features are governed by the privacy policy of the company providing it.


By providing your email address to us, you affirmatively and expressly consent to receiving commercial emails from us and from our third party providers and affiliates. These parties may send you commercial emails in order to deliver information about the Website, information about developments relating to conveyor belts, special offers, and other information, including but not limited to updates to the Website. you may unsubscribe from these commercial emails at any time by clicking on the “unsubscribe” link included in any email or by contacting us via email at or at the mailing address provided below. Opting out of promotional communications does not affect our communications with you via telephone or email related to any business we may have with you as an owner or other transactional emails.


We may use third party service providers to provide specific business support services to us which may involve limited access to your PII. We require these companies to use the information only to provide the contracted services and prohibit them from transferring the information to another party except as needed to provide the contracted services. Examples of such services include sending emails, conducting and administering promotions, executing surveys, providing customer service, performing business analysis, maintaining a Website user account database. When we employ another company to perform a function for us, we only provide them with the information that they need to perform their specific function. We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third, parties. We also may disclose your PII to other third parties in conjunction with entering into an agreement for the sale of our stock or assets or if we are involved in bankruptcy proceedings. The recipient of PII following such actions may have privacy policies that differ from those in this Policy. you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your PII, as well as any choices you may have regarding your PII.

Any third parties to whom we may disclose PII may have their own privacy policies that describe how they use and disclose PII. Those policies will govern use, handling, and disclosure of your PII once we have shared it with those third parties as described in this Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States.,/p>


The Website and the Content and comments submitted by Website users may contain links to other websites. We do not control, and make no representations whatsoever regarding such other websites or the products and services offered by or through websites accessed through links from the Website, even those with which we may have an affiliation. If you decide to access third party websites linked through the Website you do so at your own risk. you should carefully review the privacy policy and terms of any such website.


We take reasonable measures to protect your PII in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. All of our employees with access to your PII are bound by a confidentiality agreement prohibiting the unauthorized disclosure and/or use of your PII.

Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. To mitigate this risk, you should (a) use secure usernames and passwords and carefully protect them from disclosure and (b) implement updated internet security and virus protection on your computer. If you suspect that your computer’s security or your information has been compromised or your password accessed or used by an unauthorized third party, please contact us immediately to have your password changed.

If we become aware of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Website if a security breach occurs. We may also send an email to you at the email address you have provided to use in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

You should also take steps on your own to protect your PII. Please refer to the Federal Trade Commission’s website at for information about how to protect yourself against identity theft.


If you want to view, delete, or modify your PII, you may do so by sending an email Please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.

We reserve the right to verify the identity of any person making a request to opt-out (see below) or to delete or modify PII; provided, however, that we will have no liability of any kind resulting from false or erroneous requests or any change or deletion made by us for any reason. We store PII for only as long as reasonably necessary to fulfill the purposes described above, as we determine is necessary for business records, and as required under applicable law.


Please contact us at if you no longer wish to receive communications regarding the Website. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. If you choose to reject all cookies, you may be unable to use certain Website features. Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the website or online service provider indicating that the user does not wish to be tracked.

It may take up to ten (10) days for us to process an opt-out request. We may send you other types of transactional and relationship email communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that changing information in your account or otherwise opting out of receipt of promotional email communications will only affect future activities or communications from us. If we have already provided your information to a third party before you have changed your preferences or updated your information, you may have to change your preferences directly with that third party.


The following provisions apply only to residents of the state of California:

a. Do Not Track. Section 22575 of the California Business & Professions Code requires website and online service operators to disclose whether they honor web browser “Do Not Track” settings. If you enable Do Not Track settings in the browser you are using, we will not collect, store, or use PII about websites you visit using that browser other than the Website. Other parties, however, may not honor Do Not Track signals. These parties may collect PII about your online activities over time and across different web sites when you visit the Website, for example by using cookies on the Website. We have no access to or control over other parties’ PII collection practices. You should carefully review the privacy policy and terms of any website you visit. For more information about Do Not Track, please visit

b. California Shine the Light Act. California law allows California residents to request information about how their PII is shared with third parties for direct marketing and other commercial purposes. Under the law, a business must either provide this information or permit a California resident with the opportunity to either opt in, or opt out of, this type of sharing. If you are a California resident, you may opt out of such future sharing of your PII (as defined by the California Shine the Light Act) and/or request information about our compliance with this law by contacting us. Any such request must include "California Privacy Rights Request" in the first line of the request and include your name, street address, city, state, and zip code and be sent to us via email at or via regular mail at ContiTech USA, Inc. Attn: Continental Hose Store 703 S. Cleveland Massillon Rd Fairlawn, OH 44333. Please note that under this law, we are not required to respond to your request more than once in a calendar year, nor are we required to respond to any request that is not sent to the email or mailing address designated above.


The Website is hosted in the United States and is intended for visitors located within the United States. If you choose to use the Website from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your PII outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Website. By providing any information, including PII, to us, you consent to such transfer, storage, and processing.


We may update this Privacy Policy from time to time. When we do so, we will post the new Privacy Policy about the Website to and your continued use of the Website is deemed to be acceptance of such updates or changes. We encourage you to check the date of our Privacy Policy when you access and use the Website for any updates or changes.


If you have any questions or concerns, please contact us at: ContiTech USA, Inc. Attn: Continental Hose Store 703 S. Cleveland Massillon Rd Fairlawn, OH 44333 1-888-703-8899 M-F 8am-5pm EST.

If you have any questions about this Policy, please contact us at
Last Updated: March 11, 2018.